The kinds of questions I get when I do marketing seminars, or webinars about private duty are so specific to the entrails of running a private duty business that it is hard for me to understand how someone who has not actually done that can answer the in-depth level of response that my viewers/attendees expect. As a consultant, myself, to industries in which I have not had a business, I know that I do bring something to the table, but it is not that deep understanding that one only gets from doing something oneself.
The difference between experiential knowledge and knowledge obtained by research, consulting or learning from others is simply different. Thinking of an analogy, it seems that you can learn how to climb, what supplies to take with you, what to do in case of an emergency, but until you have donned the equipment, faced the elements, and actually climbed a mountain, you really cannot empathize with the hardships you face, the meaning of split second decisions in an emergency, the responsibility and the feel of the weight of the responsibility that comes from having safety over the lives of others.
Translated into running a home care business, it seems that starting, growing, understanding hardships, facing challenges and the problem solving that evolves comes out of that experience allows a person to walk that talk better than not having experienced it. It is facing a difficulty and working through it that gives a greater depth of ability to understand issues.
Our Private Duty Business Manual and all the forms one could ever want to use are available for sale on our Home Care Agency Marketplace, www.markethomecare.com. All of these processes and forms come as a result of years of experience actually starting and growing a business, and running it profitably along the way. Many of the questions I get on the private duty marketing webinars are answered in our marketing module, and all the information in all of our forms and manuals has been personally vetted, if not written, by me. So, why not use a proven tool to help growth, and one that comes from experience, having walked that talk for over 17 years and having talked that talk for 13 more.